TY - BOOK AU - Sperry,Len TI - Becoming an effective leader in healthcare management: the 12 essential steps SN - 9781938870743 (pbk.) PY - 2018/// KW - Health Services Administration KW - Leadership KW - Personnel Management KW - methods KW - Communication KW - Work Performance N1 - Preceded by Becoming an effective health care manager / by Len Sperry. c2003; Includes bibliographical references and index; Galvanizing engagement, commitment, and motivation and fostering emotional intelligence -- Maximizing team performance -- Delegating to maximize performance -- Communicating effectively and strategically -- Negotiating and managing conflict and difficult employees -- Coaching for maximum performance and development -- Counseling and interviewing for maximum performance and development -- Thinking and deciding strategically -- Mastering the budgeting process / with Alan Whiteman -- Mastering and monitoring financial and human resources / with Alan Whiteman -- Evaluating organizational and personal resources and fit -- Managing stress and time effectively ER -